Hard Conversations Kit

Promise

You will walk into hard talks with a clear opening and a line in the sand.

Free first chapter

| Booktronaut BOOKTRONAUT Field Kit Hard Conversations Kit Scripts for the talks you keep avoiding. At work, at home and everywhere in between. Hard Conversations Kit Scripts for the talks you keep avoiding. At work, at home and everywhere in between. Booktronaut booktronaut.com Hard Conversations Kit Scripts for the talks you keep avoidi…

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Contents

• How to use the scripts (free sample)
• The method behind every script
• 1. What actually happened
• 2. What I want
• 3. What they might be feeling
• 4. My opening sentence
• 5. My line in the sand
• The situation
• If they react
• The situation
• If they react
• The situation
• If they react
• The situation
• If they react
• The situation
• If they react
• The situation

Key ideas

• Name what happened.
• Say what you want.
• Prepare for their reaction.